CLAIR Terms of Use

Effective October 10, 2026 · Version 1.0

Welcome to CLAIR. These Terms are a legal agreement between you and Raaif Yousuf, doing business as CLAIR Analytics (“CLAIR”, “we”, “us”). Please read them before you use CLAIR. They limit our liability (Section 19) and say where disputes are decided (Section 23). If you live outside the United States, Section 26 also applies and may give you additional rights.

1. About these Terms

1.1 These Terms cover the CLAIR desktop application, its installer and updates, the CLAIR sign-in and license service, and the documentation we provide with them (together, the “Software”).

1.2 These Terms include the CLAIR Acceptable Use Policy and the CLAIR AI Output Disclaimer, in the versions in effect when you accept. If they conflict, these Terms control, except that Section 26 controls where it applies. Our Privacy Policy explains how we handle personal information. It is a notice to you and not part of this contract. Our website has its own Website Terms.

1.3 You accept these Terms by selecting “I agree” in the CLAIR installer, and again by checking the box when you first sign in to the Software. We keep a record of the version you accepted and when. If you do not agree, do not install or use the Software.

1.4 CLAIR is independent. CLAIR is not made, endorsed, sponsored or supported by Vanderbilt University or any other institution, even though its developer is a student there.

2. Who can use CLAIR

2.1 You must be an adult: at least 18 years old, and at least the age of majority where you live if that is higher.

2.2 Using CLAIR for an organization. If you use the Software for an employer, university or other organization, you accept these Terms personally. Your organization is also bound only if you have authority to accept them for it, or if a person with that authority accepts them on its behalf. If your organization needs its own agreement with us, contact [email protected].

2.3 You may not use the Software if the laws of the United States or of the country where you live bar you from receiving it, including sanctions laws.

3. Your license to use CLAIR

3.1 Subject to these Terms, we give you a personal, worldwide, non-exclusive, non-transferable, non-sublicensable and revocable license to install and use the Software in object-code form, for personal, academic, research or business purposes, on computers you own or control. This includes computers and virtual desktops your organization manages for you. You may make the copies needed to install, update and back up the Software.

3.2 Your license works on one device at a time. You may move it to a different device once every 30 days, and an account can be used on no more than three different devices in total. If a device fails or is replaced, or you need more, contact us and we will reset your devices where reasonable. We may change these limits by giving you notice under Section 24.

3.3 We license the Software to you. We do not sell it. We and our licensors keep all rights not expressly granted to you, including all rights in the Software’s source code.

3.4 Some AI models have their own, narrower licenses. See Section 10.

4. Your account

4.1 You sign in with an email address and a one-time code. Use an email address you control and keep it current, because we send important notices to it.

4.2 Your account is for you alone. Do not share sign-in codes or license keys. Tell us at [email protected] if you think someone else has used your account.

5. License checks, renewal and offline use

5.1 The Software needs a valid license to run its analysis features. When you sign in, our license server issues a digitally signed license linked to a one-way code derived from your device’s hardware identifier.

5.2 The Software renews your license automatically over the internet before it expires. A free license currently lasts 14 days, so the Software needs to reach our license server at least that often. Offline mode (in Settings) also pauses renewal. If the Software cannot renew, it switches to read-only mode (Section 7) until it can. Your data is not affected.

5.3 If you need to work offline for longer periods, contact us. We may issue a longer offline license at our discretion.

5.4 Do not bypass, disable or tamper with license checks, or run the Software with a license we did not issue to you.

6. Price and paid plans

6.1 The Software is currently free of charge.

6.2 We may introduce paid plans. If we do, we will email you at least 90 days before any feature you are then using becomes paid.

6.3 We will never charge you unless you separately and expressly agree to a paid plan and its price. Paid plans will have their own terms, which you will see before you pay.

6.4 Twelve months of free use after paid plans begin. If you have an account when paid plans begin, you may keep using the version of the Software installed on your device at that time, free of charge, for 12 months after the date paid plans begin. We will keep renewing your license for that version during that period, including after a device move under Section 3.2. When the period ends, if you have not chosen a paid plan, the Software switches to read-only mode under Section 7.4. This commitment takes priority over Section 13.2 (older versions) and over any change to these Terms under Section 24. It ends early only if we stop offering the Software entirely under Section 21.2, or if your license is revoked under Section 7.1.

7. Suspension, revocation and read-only mode

7.1 We may suspend or revoke your license if (a) you materially breach these Terms or the Acceptable Use Policy, or (b) we reasonably believe it is necessary to prevent harm, fraud or abuse of our service, or to comply with the law. A license that expires under Section 5.2 or 6.4, or ends under Section 21, has not been revoked and follows those sections instead.

7.2 Except where Section 7.1(b) requires us to act immediately, we will email you at least 14 days before suspending or revoking your license and explain why. You may reply to dispute it, and we will consider your reply before acting.

7.3 Your data stays yours. Suspension or revocation never deletes or uploads your data. The Software switches to read-only mode: you can still open your projects, view your data and results, and export them. Analysis, chat and adding new data are turned off.

7.4 Read-only mode does not depend on us. From version 0.2.8 onward, when its license ends for any reason, the Software opens in read-only mode without needing our servers or any download, on the operating systems that version supports. In read-only mode you can at least open your projects, view your datasets and saved results, and export your datasets as CSV files. We will not release a version that removes this. Earlier versions may stop opening when their license expires. Your files stay on your device, and you can install a current version to export them.

8. Your data and your results

8.1 Your content. “Your Content” means the files you import, the questions you ask, and the answers, charts, models and exports the Software produces from them. As between you and us, we claim no ownership of Your Content, and you may use it for any lawful purpose, including client work and publications. This does not give you rights in the Software itself, in our templates or sample datasets, in AI model weights, or in third-party material. AI-generated output may not be unique and may not be protectable by copyright. You are responsible for having the rights to publish what you share.

8.2 We do not receive Your Content during normal use. The Software analyzes Your Content on your device and does not send it to us. These Terms give us no license to it, except as described in Section 8.3.

8.3 What you send us. If you choose to send us something, such as a support email, a screenshot or a diagnostics file, you give us permission to use it only to respond to you and to fix the problem you reported, and you confirm that you are allowed to share it. We do not use it to train AI models, and we share it only with the service providers listed in our Privacy Policy. Do not send us personal data about other people, health information, student records or other confidential data. If you do, we will delete it once we notice it and may ask you to send a version without it. Diagnostics files can contain dataset, column and file names. Review them before you send them.

8.4 Your responsibilities. You are responsible for:

• having the rights, permissions and consents needed to load data into the Software and to use it as you do;
• complying with the laws, contracts and approvals that apply to your data, including privacy laws, FERPA, HIPAA, data use agreements, ethics or IRB approvals, and your institution’s policies;
• securing your device, including disk encryption and access controls suited to your data; and
• keeping your own backups.

8.5 The Software is not designed to make you compliant with any law or institutional policy, and we do not certify that it does. Whether to use it with regulated data is your decision and your institution’s.

8.6 If you set up the Software to use an AI server, proxy or other service that is not on your own device, the Software sends your questions and the data needed to answer them to that service, and what happens there is governed by that service’s terms. We remain responsible for how the Software itself behaves.

8.7 Organizations. If an organization is bound by these Terms under Section 2.2, it will defend and indemnify us against third-party claims arising from data it or its users loaded into the Software without the rights described in Section 8.4, or from its breach of the Acceptable Use Policy, including reasonable legal fees. We will tell the organization promptly about the claim, let it control the defense, and cooperate at its expense. The organization may not settle a claim in a way that admits fault for us or binds us without our consent. This does not cover claims to the extent they are caused by our own breach or misconduct. This Section 8.7 does not apply to consumers.

9. AI features

9.1 The Software uses AI models that run on your device to answer questions, write database queries, summarize data and make predictions. AI output can be wrong, incomplete or misleading, even when CLAIR shows that an answer was calculated from your data. The AI Output Disclaimer explains these limits and is part of these Terms.

9.2 CLAIR is intended for exploring and analyzing data. Review outputs before you rely on them. The Software does not provide medical, legal, financial, statistical, academic or other professional advice. The Acceptable Use Policy limits its use for decisions about people.

10. Third-party AI models and software

10.1 The AI models the Software uses are made by third parties, such as Meta, Google, Alibaba Cloud, Microsoft, Mistral AI and DeepSeek. They are downloaded to your device from third-party sources such as the Ollama model registry. We do not own them.

10.2 Each model is licensed to you by its creator under its own license. The Software names the license for the exact model before you download it, and you agree to follow it. Some of these licenses include acceptable use policies, which our Acceptable Use Policy repeats and includes.

10.3 The Software includes open-source components under their own licenses, listed in the Third-Party Notices (in the app, open Settings, then About). Where an open-source license gives you rights that these Terms restrict, including rights to modify, replace or reverse engineer a component, the open-source license controls for that component.

10.4 We are not responsible for third-party models, software, websites or services, or for their availability.

11. Acceptable use

You must follow the Acceptable Use Policy. In short: do not use the Software to break the law, harm people, or violate other people’s rights or the model licenses described there.

12. Restrictions

Except as allowed by these Terms, by an open-source license, or by law that cannot be excluded, you must not:

• copy the Software, except as Section 3.1 allows;
• modify, translate or create derivative works of the Software;
• decompile, disassemble or reverse engineer it;
• sell, rent, lease, lend, sublicense or distribute the Software, or offer it to people outside your organization as a hosted service;
• remove or change any copyright, license or attribution notice;
• interfere with, overload or attack our servers, or access them other than through the Software; or
• copy or use our source code or other non-public materials to build another product.

Nothing in these Terms stops you from independently building your own software.

13. Updates

13.1 The Software checks for updates and tells you when one is available. You decide when to install it.

13.2 Updates may add, change or remove features. Subject to Sections 6.4 and 7.4, we may stop supporting or renewing licenses for older versions, for example to fix security problems. We will give you at least 30 days’ notice before we stop renewing licenses for a version, unless an urgent security problem requires less.

14. Privacy

Our Privacy Policy explains what limited information we collect when you sign in, download CLAIR, contact us or turn on usage data, and how we use it.

15. Our intellectual property

The Software, its source code, its design, and the CLAIR name and logo belong to us or our licensors and are protected by copyright, trademark and other laws. These Terms do not give you any right to use our names or logos.

16. Feedback

“Feedback” means suggestions and ideas about CLAIR that you choose to give us. It does not include Your Content, or anything you send us for support only because you sent it. If you give us Feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free, transferable and sublicensable license to use it for any purpose without payment to you. Do not send us Feedback that is confidential or that you are not free to share.

17. Pre-release features

Some features may be labeled “beta”, “preview”, “experimental” or similar. They are more likely to contain errors, may change or disappear without notice, and should not be used with data you cannot afford to lose.

18. Disclaimer of warranties

18.1 The Software is provided “as is” and “as available”, free of charge. To the fullest extent permitted by law, we disclaim all warranties and conditions, whether express, implied or statutory, including merchantability, fitness for a particular purpose, title, non-infringement and accuracy, and any warranty that the Software will be uninterrupted, secure or error-free.

18.2 We do not warrant that any AI output, statistic, prediction or label is correct.

18.3 Some places do not allow these exclusions, so some of them may not apply to you. See Sections 20 and 26.

19. Limitation of liability

19.1 To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of data, profits, revenue, goodwill or business opportunity, arising out of or relating to these Terms or the Software, even if we were told they were possible.

19.2 To the fullest extent permitted by law, our total liability for all claims together arising out of or relating to these Terms or the Software is limited to the greater of (a) US$100 and (b) the amounts you paid us for the Software in the 12 months before the first claim arose.

19.3 These limits apply whatever the legal theory (contract, tort including negligence, statute or otherwise), and even if a remedy fails of its essential purpose. They reflect that the Software is provided free of charge. They also protect our contractors and any successor under Section 25.2.

20. What these Terms do not limit

Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for gross negligence or willful misconduct. Nothing in these Terms affects consumer rights that cannot be waived by contract.

21. Ending this agreement

21.1 You may stop using the Software at any time by uninstalling it. You may ask us to delete your account at any time (see the Privacy Policy). Deleting your account ends license renewal, so the Software switches to read-only mode under Section 7.4. Your data on your device is not affected.

21.2 We may stop offering the Software, the free plan or the license service, in whole or in part, by emailing you at least 90 days in advance. Read-only mode under Section 7.4 does not depend on our servers, so you can keep viewing and exporting your data after the service ends. We may, but are not required to, release a version that does not need license checks.

21.3 We may end these Terms for you under Section 7.

21.4 Sections 3.3, 7.3, 7.4, 8, 9.2, 10.4, 12, 15, 16, 18 to 23, 25 and 26 survive the end of these Terms.

22. Export control and sanctions

The Software is subject to United States export control and sanctions laws. You must not export, re-export or transfer it in violation of those laws, including to a sanctioned country or person or for a prohibited end use.

23. Governing law and disputes

23.1 These Terms are governed by the laws of the State of Tennessee and the federal laws of the United States, without regard to conflict-of-laws rules. The UN Convention on Contracts for the International Sale of Goods does not apply.

23.2 Before either of us starts a legal claim, the person with the complaint must first describe it by email (to [email protected], or to the email on your account) and allow 30 days to resolve it informally. This does not apply to small-claims cases or to urgent requests to a court to stop ongoing harm. Any legal deadline for the claim is paused during those 30 days.

23.3 Subject to Section 23.4, the state and federal courts located in Davidson County, Tennessee have exclusive jurisdiction, and each party consents to them. Either party may bring an individual claim in a small-claims court that has jurisdiction.

23.4 If you are a consumer in the EU, the UK, Australia or another country whose law gives you the right to sue in your home courts or to rely on its mandatory laws, nothing in this Section removes that right.

24. Changes to these Terms

24.1 We may change these Terms to reflect changes in law, in the Software or our services, or in our costs, for security reasons, or to introduce paid plans under Section 6. For a material change, we will tell you by email or in the Software at least 30 days before it takes effect and ask you to accept the new Terms in the Software. The current Terms keep applying until the change takes effect. If you have not accepted by then, the Software works in read-only mode until you do.

24.2 A change cannot shorten the notice periods in Sections 6.2 and 21.2, remove the commitment in Section 6.4 from anyone who held an account before the change, or remove read-only mode under Section 7.4. Changes do not apply to disputes that arose before them. If you do not agree to a change, you may stop using the Software.

25. General

25.1 Entire agreement. These Terms, with the documents they include, are the whole agreement between you and us about the Software.

25.2 Transfer. You may not transfer these Terms. We may transfer these Terms, in whole or in part, to a company we form to operate CLAIR, or to anyone who acquires CLAIR or its assets, including through a merger, acquisition or sale. We will tell you before that happens. The new provider takes on all of our obligations under these Terms, including Sections 6.4 and 7.4, and may change these Terms only under Section 24.

25.3 Severability; no waiver. If a court finds part of these Terms unenforceable, the rest stays in effect. Not enforcing a term is not a waiver of it.

25.4 Events beyond our control. We are not responsible for failures caused by events beyond our reasonable control.

25.5 Notices. We send notices to the email address on your account or show them in the Software. If we learn that an email notice was not delivered, we will also show it in the Software. You send notices to [email protected].

25.6 US government users. The Software is “commercial computer software” and is provided to US government users only with the rights in these Terms.

25.7 Language. These Terms are written in English. Any translation is for convenience only.

26. Additional terms for users outside the United States

26.1 Everyone outside the United States

These Terms choose Tennessee law. That choice does not take away any protection given to you by the mandatory laws of the country where you live. Where a clause of these Terms would do so, it does not apply to you to that extent.

26.2 European Union and European Economic Area

This section applies if you live in the EU or the EEA and use CLAIR as a consumer, mainly outside your trade, business or profession.

1. Your statutory rights. You keep your rights under EU and national consumer law, including the rules on conformity of digital content (Directive (EU) 2019/770) and on unfair contract terms (Directive 93/13/EEC). Section 18 does not limit those rights.
2. Liability. Section 19 does not apply to you. Instead, we are liable without limit for intent and gross negligence, for injury to life, body or health, and under product liability law. For slight negligence, we are liable only for breach of an obligation essential to the contract that you regularly rely on, and only for damage that was typical and foreseeable when you accepted these Terms.
3. Updates. We will provide the updates, including security updates, that the law requires to keep CLAIR in conformity, for the period the law requires.
4. Changes to CLAIR. If we change CLAIR in a way that affects your access or use more than slightly, we will tell you in advance, and you may end the contract free of charge within 30 days of the change.
5. Changes to these Terms and revocation. We will change these Terms (Section 24) or suspend or revoke your license (Section 7) only for a valid reason stated in those sections, and with the notice they describe.
6. Courts. You may bring proceedings in the courts of the EU country where you live. We may bring proceedings against you only there.
7. Privacy. Our Privacy Policy describes how we handle your personal information under the GDPR. Usage data is collected only with your consent.
8. AI. CLAIR tells you when content is generated by AI, as described in the AI Output Disclaimer.

26.3 United Kingdom

1. You keep your rights under the Consumer Rights Act 2015 and other UK consumer law, including any right to a remedy if digital content we supply damages your device or other digital content because we did not use reasonable care and skill.
2. Sections 26.2(2) to 26.2(5) also apply to you, with UK law in place of EU law.
3. You may bring proceedings in the courts of England and Wales, Scotland or Northern Ireland, depending on where you live.
4. Our Privacy Policy describes how we handle your personal information under the UK GDPR and the Data Protection Act 2018.

26.4 Australia

1. Consumer guarantees. CLAIR comes with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or other law that cannot lawfully be excluded.
2. Limits where the law allows them. Where the Australian Consumer Law lets us limit our liability for failing to meet a guarantee, and CLAIR is not of a kind ordinarily acquired for personal, domestic or household use, our liability is limited, at our option, to supplying the Software again or paying the cost of having it supplied again.
3. Fair terms. We will rely on our rights to change these Terms, change CLAIR, or suspend or revoke your license only where reasonably necessary to protect our legitimate interests, and with the notice these Terms describe.
4. Privacy. We aim to handle personal information in line with the Australian Privacy Principles, as described in our Privacy Policy.

27. Contact

Raaif Yousuf, doing business as CLAIR Analytics

• General questions and support: [email protected]
• Legal notices: [email protected]
• Privacy: [email protected]
• Security issues: [email protected]